Shipping policy
Shipping Policy
Effective Date: July 8, 2026 Last Updated: July 8, 2026
This Shipping Policy applies to all orders placed through the Royalty Beauty online store at royaltybeauty.shop. By placing an order, you agree to the terms outlined below.
1. Order Processing
Orders are processed on business days, Monday - Friday, excluding Canadian statutory holidays. The standard processing window is 1–3 business days from the date of order confirmation.
Orders submitted after 12:00 PM EST will be queued for processing on the next available business day. Royalty Beauty reserves the right to extend processing times during peak periods, promotional events, or circumstances beyond our control. Customers will be notified of any significant delays.
2. Shipping Methods & Delivery Timeframes
2.1 Domestic Shipping (Canada)
| Shipping Method | Estimated Transit Time | Cost |
|---|---|---|
| Standard Shipping | 5–8 business days | Calculated at checkout |
| Expedited Shipping | 2–4 business days | Calculated at checkout |
Royalty Beauty offers complimentary standard shipping on all domestic orders with a subtotal of $75.00 CAD or more, before taxes and after discounts are applied.
2.2 International Shipping
Royalty Beauty ships to select international destinations. Available shipping methods, rates, and estimated delivery timeframes will be presented at checkout based on the destination address.
| Region | Estimated Transit Time |
|---|---|
| United States | 5–10 business days |
| Europe | 10–18 business days |
| Rest of World | 14–21 business days |
Transit times are estimates only and are not guaranteed. Actual delivery times may vary due to carrier delays, customs processing, or other factors outside Royalty Beauty's control.
3. Shipping Confirmation & Order Tracking
Upon dispatch, customers will receive an automated shipping confirmation email to the address provided at checkout. This email will include a tracking number and a link to the carrier's tracking portal. Royalty Beauty is not responsible for delays in tracking updates, which may take up to 24–48 hours to reflect after shipment.
4. Customs, Duties & Import Taxes
International orders may be subject to customs duties, import taxes, and brokerage fees upon entry into the destination country. These charges are determined by the destination country's customs authority and are the sole responsibility of the customer. Royalty Beauty does not collect or remit these fees and cannot predict their amount.
Refusal to pay customs duties may result in the package being returned or abandoned. In such cases, Royalty Beauty reserves the right to deduct applicable return shipping costs from any eligible refund.
5. Incorrect Shipping Information
Customers are responsible for ensuring that all shipping information provided at checkout is accurate and complete. Royalty Beauty is not liable for orders lost, delayed, or returned due to an incorrect or incomplete shipping address. Address correction requests must be submitted within 24 hours of placing the order by contacting our support team.
6. Lost, Stolen & Damaged Packages
Royalty Beauty takes care in packaging all orders; however, once a package has been handed to the carrier, responsibility for the shipment transfers to the carrier.
If your order is lost, stolen, or arrives in a damaged condition, please contact us within 7 days of the expected delivery date. Claims submitted after this period may not be eligible for resolution. We will open an investigation with the carrier and work toward a resolution, which may include a replacement or store credit at our discretion.
Royalty Beauty is not responsible for packages marked as delivered by the carrier but reported as missing. We recommend contacting your local post office or carrier depot in such cases.
7. Returns & Refusals
Packages refused at delivery or returned to sender due to failed delivery attempts will be subject to a return shipping fee deducted from any applicable refund. Original shipping charges are non-refundable.
8. Contact Information
For all shipping-related inquiries, please contact our customer support team:
- Email: lingoorville84@gmail.com
- Phone: 647-822-8048
- Response Time: Within 1–2 business days
9. Policy Updates
Royalty Beauty reserves the right to modify this Shipping Policy at any time without prior notice. The most current version will be published on this page with an updated effective date. Continued use of our website following any changes constitutes acceptance of the revised policy.
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